Reliable, Redundant and Ready!


Our Servers

We know the importance of a reliable, fast and well supported server, which is why we developed and deployed our own server infrastructure, as opposed to using a pre-made one. Our servers are lightweight and fast, removing all of the unnecessary junk that may slow a system down. We utilize modern security techniques to ensure your data is safe and secure.

Our Data Center

Our servers are physically located in a New Zealand Datacenter, in Auckland. We also manage a few offshore servers, which are used for redundancy (email and DNS), as well as for customers who require a server in another country.

Our servers are monitored 24/7, with direct alerts and notifications being sent to our server team whenever something goes down. We offer a 99% uptime guarantee and 1-hour response time for issues submitted during business hours (with a 4-hour resolution time). Our servers have redundant power supplies, cooling systems and internet connections, with high-tech security to keep them safe.


Get supported

With our business-hours phone support, and 24/7 email support, you can be assured that any issues you have with the server are resolved as soon as possible. We offer a 1- hour response time and 4-hour resolution time during business hours, and a 12-hour response/24-hour resolution during the weekends/nights.

If you require continue, 24/7 support, then contact us to hear more about our Dedicated Support plans.

Your data – safe and secure

We care about you and your data – which is why we actively manage a first-class firewall, and monitor our server and systems to prevent unauthorized or malicious actions (i.e. hackers). If you are a VPS Client, we retain a 14-day rolling backup, and a monthly backup of your server at all times.

For our hosting clients, we maintain a daily backup (with the previous days data), as well as a weekly backup every Saturday night. You are also able to create your own backups within your account.

For added security, contact us if you are interested in a SSL Certificate for your website or server.